Rapidfire is moving forward, gathering no moss and making the best Response team we can for our clients. We welcome our new member, Rob Armstrong to head up the RRC team, as we farewell Brett, our long-term Software Development Manager.


Welcome Rob Armstrong to the Rapid Response Centre

Rapidfire is excited to welcome Rob Armstrong to the Network Services team.  He has been in the IT industry for over 7 years and holds a degree in computer science.  With previous experience in both PC and Apple Mac systems, Rob adds a whole new element to Rapidfire’s service offerings.

Rob's role focuses on managing the Rapid Response Centre resources.  This ensures optimal service for our customers with their enquiries and projects. He is also responsible for developing and leading the team of engineers, to guarantee outstanding customer service, satisfaction, and achieving timelines and goals. As Rapid Response Centre Team Leader, Rob will also manage the distribution and analysis of Rapidfire's reporting to keep our systems ahead of the trend.

We’re very pleased to have Rob on board and look forward to exciting times to come!

Farewell Brett

After 7 years of dedicated service to the Rapidfire team, we bid Brett Newman a fond farewell and wish him all the best in his new endeavours. Brett has been a valuable member of the Rapidfire team and we’re sad to see him go.

If you usually work with Brett as your contact for Rapidfire, you will be assigned another software developer who will look after you directly. Rapidfire’s Software Services have formed an exciting new team ready to look after your programming and software needs. If you have any questions, please don't hesitate to call the Rapid Response Centre on 1800 779 296.

Scott Hunter
General Manager