Careers
Level One Support Technician
Rapidfire is a customer focused IT company that puts our emphasis on providing customer service, second to none.
We are currently looking for an experienced Level One Support Technician. To be successful in this role, you will need to be a team player, pro-active within the business and take pride in providing the best service to our clients.
Key Responsibilities
The applicant must have at least 1 year experience within a Network Administration role,
Microsoft MCP or Greater
For further information on this job, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Rapidfire is a customer focused IT company that puts our emphasis on providing customer service, second to none.
We are currently looking for an experienced Level One Support Technician. To be successful in this role, you will need to be a team player, pro-active within the business and take pride in providing the best service to our clients.
Key Responsibilities
- Liaise with customers to establish their requirements
- Support and maintain customers network infrastructure
- Work as part of our network services team to identify and improve shortfalls with customer sites
- Microsoft SBS
- Microsoft Server Platform
- Active Directory
- Windows XP & Vista
- Domain & user support
- LAN, WAN & other communications maintenance (including DSL, FIBRE)
The applicant must have at least 1 year experience within a Network Administration role,
- Strong customer service skills
- Networking skills (TCP/IP, Routers, Switches, LAN/WAN)
- Strong experience within Microsoft environments
- Experience with VOIP would be highly beneficial
- Experience with Network Monitoring & remote management tool is recommended
Microsoft MCP or Greater
For further information on this job, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it